18-19th April, 2017 | São Paulo

 

Event Conducted in Portuguese Flag of Brazil 43x30 American Flag

Conference Day One
Tuesday April 18, 2017

Conference Day Two
Wednesday April 19, 2017

08.00
Welcome Coffee and Registration

09.00
Opening Remarks from the Chair

Retail Insurance Competitive Landscape Brazil

09.10
FinTech – InsurTech: What´s the Next Step?

Synopsis

. Evaluate the digital marketing overview today and explore new models in financial services
. Reflect on the highlights of World FinTech Report 2017 and gain surprising insights into innovation, disruption and new models
. Learn where fintechs are makig the most progress in customer segments and markets and how you can benefit from it

09.40
Digital Distribution in Brazil: Promise Versus Reality

Synopsis

• Discussing what we have learned about consumer behaviour in the retail distribution
market in the last few years

• Determining how brokers, insurers and independent distributors are affected

• Forecasting the future for retail distribution with the current regulatory constraints

10.10
Speed Networking

Synopsis

The Speed Networking session is the ideal opportunity to get face-to-face time with many of the brightest minds working in your field.

• Meet all the attendees in the room

• Arrange in-depth conversations for later in the day

• Leave the summit with meaningful new contacts

10.40
Networking and Refreshments

Integrating The Entire Value Chain Digitally

11.00
How to Reduce the Loss Ratio and Improve Pricing Customization Using Predictive Analytics in the Digital World

Synopsis

With competitive pressures, regulatory requirements and policyholder expectations, carriers are looking to leverage internal and external data to focus and accelerate growth while keeping costs in check. At the same time, they are losing experienced underwriters and claims adjustors and all of the company experience housed within those resources. How are insurance companies managing all these challenges? With some carriers already adopting analytics, what are the gaps that still need to be addressed?

Join us to learn more about:
• Some of the challenges being faced by insurers on their current analytic technologies
• How prescriptive analytics can improve underwriting, pricing, and claims fraud decisions
• Latest technologies related to the insurance risk identification process
• Use cases and best practices on implementing a successful analytics solution

11.30
Integrating Distribution Channels Using Digital for Brokers to Get Maximum Benefit

Synopsis

• Understanding how to integrate the entire ecosystem

• Determining how to offer full digital stores to the ecosystem

• Working closely with brokers to turn digitalization into a great sales opportunity rather than threat

New Segment Innovation

12.00
Exploring Global Trends in Customer Centricity at Travelers

Synopsis

• Understanding what customer centricity means

• Selecting three examples of customer centricity across general lines, retail insurance and business lines

• Exploring what customer centric innovation in the future will look like in insurance

12.30
Networking Lunch

13.30
Determining What Innovation in Distribution Will Look Like in 2017 and Beyond

Synopsis

• Looking at the mobile channel for innovation

• Exploring Willis’ goals for innovation and retail insurance

• Evaluating the lessons learned so far in terms of innovating in the Brazilian insurance industry

14.00
How to Reduce Complexity and Operational Costs and Increase Sales Through Digital Channels

Synopsis

• Middle Office concept, aiming at better performance and reducing integration complexity with core systems

• SAAS – Insurance “As A Service”

• Designed for Insurers and Brokers in B2B and B2C models with multi platform support

• More than 40 insurers and more than 300 products in production in this model of less complex digital sales through eBaoCloud

14.30
Revise your New Areas of Vulnerability and Win the Cyber War

  • Renato Opice Blum Vice-Chair of the Privacy, E-Commerce and Data Security Committee, Section of International Law, American Bar Association

Synopsis

• Find the right balance between security and accessibility and treat your data as a strategic asset

• Understand how to reinforce personal data security, audit the processes and use data effectively

• Protect the customer when collecting, sharing and storing data and ensure you are compliant in a more restricted regulatory landscape

15.00
Networking and Refreshments

15.30
Understanding How the Brand Experience Can Become a Strategic Pillar

Synopsis

• Exploring how digital transformation starts with the brand

• Discussing the challenge of selling insurance totally online

• Analyzing the results

16.00
Meeting the Consumer Needs of the Prosperous Baby Boomers

  • Bento Zanzini Managing Partner, Psychonomics & Former Life Vice President, Mapfre

Synopsis

• Evaluating their insurance needs over the next 25 years

• Catering to the insurance needs of a rapidly ageing population

• Determining how to meet baby boomers digitally

16.30
Panel Discussion: What Does Self Drive Mean to the Insurance Sector?

Synopsis

• Does self drive represent a pure threat? Are there any opportunities in this?

• How will insurance models change?

• Will this affect other non auto-segments?

17.00
End of Conference Day One